• November 27, 2014

Don’t get bugged by the wrong pest control business

Print
Font Size:
Default font size
Larger font size

Posted: Sunday, May 5, 2013 4:30 am | Updated: 9:15 pm, Sat Aug 3, 2013.

As much as I love the warmer weather settling in, I’m reminded of the various insects it brings out that wouldn’t mind cooling off in my home.

In the spring and summer months, Better Business Bureau generally sees an increase in consumer inquiries for pest control companies. In 2012, we received more than 4,100 complaints regarding pest control services.

Most alleged work not being completed according to signed contracts and inflexibility in scheduling when warranty issues arose.

I’ll be doing my best to keep those pests out; however, when the job gets too big for home remedies, BBB recommends the following tips to keep in mind before hiring a pest control service:

Research the company. Check any pest control company’s BBB Business Review at bbb.org before signing a contract. Look at the company’s rating, how it has responded to customer complaints and any advertising issues it may have.

Compare prices. Solicit bids from at least three pest control companies before making a decision. BBB provides a free Request a Quote service to make it easier to gather estimates from local BBB accredited businesses.

Ask about safety. Because pest control products could be dangerous to touch or inhale, ask the company about the safety of their chemicals. Let the company know if you have pets, children or sensitive plants as that may impact the products they select for your home.

Check for licensing and insurance. Make sure the company meets state licensing requirements by verifying with the Texas Department of Agriculture. Also, ask for proof of the company’s insurance and coverage for any potential property damage or liability.

Carefully review your contract. Be sure you fully understand the nature of the pest to be exterminated, the extent of the infestation and the work necessary to solve the problem.

Helen Moore is the regional director of the Better Business Bureau serving Central, Coastal, Southwest Texas and the Permian Basin.

More about

More about

More about

Rules of Conduct

  • 1 Keep it Clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
  • 2 Don't Threaten or Abuse. Threats of harming another person will not be tolerated. AND PLEASE TURN OFF CAPS LOCK.
  • 3 Be Truthful. Don't knowingly lie about anyone or anything.
  • 4 Be Nice. No racism, sexism or any sort of -ism that is degrading to another person.
  • 5 Be Proactive. Use the 'Report' link on each comment to let us know of abusive posts.
  • 6 Share with Us. We'd love to hear eyewitness accounts, the history behind an article.

Welcome to the discussion.

1 comment:

  • MitchelDelta posted at 5:59 am on Mon, May 13, 2013.

    MitchelDelta Posts: 1

    That's really very important that you go for the right Business of pest control for your home,as just taking an treatment for home is not enough it even requires long lasting results.
    Bed Bug Exterminator Fairfield county CT