Have you ever ordered something online that was delivered damaged — or never arrived at all? Or been double-billed by a merchant? Or spotted a charge on your credit card statement you didn’t make? Most of us have.
Fortunately, the 1975 Fair Credit Billing Act protects your rights during such credit card billing disputes. It also outlines the process for contesting charges made to your account. Here’s how it works:
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Jason Alderman directs Visa’s financial education programs. Follow him on Twitter at PracticalMoney.