• November 26, 2014

Business changes hands, but continues in family tradition

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Posted: Friday, January 17, 2014 4:30 am

The family business that Shannon Roche of Copperas Cove grew to know and love as a child was sold recently to another franchisee in Central Texas.

But that didn’t deter her from continuing to be a regular fixture at the establishment.

Roche, whose parents owned the Schlotzsky’s in Cove for about 26 years, said she stayed because she felt a special attachment to the business her parents built on U.S. Highway 190.

“I love this store,” she said. “I’ve been working here since I was about 5, handing out sandwiches. This is my store.”

Roche works in the kitchen at the restaurant, continuing in the footsteps of her father, Kevin Schulz, who worked exactly where she is — on the line making sandwiches for Schlotzsky’s customers.

“Actually I like it. I think I like being in that position for some of the same reasons as I think he did,” she said. “It’s a great position, because it’s the final quality check before the food gets out to the customer.”

Schlotzsky’s was sold to Greg Rhoads, who took ownership Oct. 1 and now owns all five locations in the Central Texas area. When the business changed hands, Rhoads made some minor changes, but changes Roche seems to appreciate.

“The new owners are amazing,” Roche said. “They’ve made a lot of positive changes; modernized it.”

Rhoads said he changed some procedures and added programs like discounts for the military.

However, the Cove location will be going through a major renovation in the near future. Right now they are merely in the beginning stages.

“We’re still in the process of planning all that out,” Rhoads said. “There are a lot of things that are going to be done.”

While updates and renovations have been top priorities for Rhoads, keeping the same friendly atmosphere Schlotzsky’s has been known for was just as important.

“We offered everyone a job who wanted to stay,” he said. “There were a couple that moved on, but it was important to us to keep as many of the staff as possible.”

Rhoads said he is pleased with the quality of service and performance Roche has displayed.

“Shannon has done a good job,” he said. “She has had a positive attitude about the changes.”

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