Copperas Cove City Manager Andrea Gardner, left, presents a retirement gift to Lori Hix, a detective who retired earlier this month after more than 20 years of service with the police department.

Courtesy photo

Copperas Cove City Council members and staff said farewell last week to longtime Detective Lori Hix, who retired earlier this month.

But because she owns a business close to City Hall, several people said they were sure she would remain active in the community.

“She is going to continue to support everything in the community like National Night Out,” said Deputy Police Chief Mike Heintzelman. “She is still family. She is still a part of us.”

Hix served just more than 20 years with the Copperas Cove Police Department.

During her tenure, she served in several roles, including as a patrol officer and an investigator for the Criminal Investigation Division.

“She was dedicated to the people and the department,” Heintzelman said, noting she would step into any role where she was needed. Hix was truly dedicated to the police department and the people of Copperas Cove, Mayor John Hull said.

“She was an outstanding police officer and a spokeswoman for the city,” he said.

Heintzelman said Hix refused to leave the department until a replacement had been trained.

“No one will ever fill her shoes,” he said. “But she didn’t leave until she knew the department had someone capable. If we didn’t have someone now, she wouldn’t have left.”

Hix was a good investigator who had a knack for getting information from suspects and witnesses, Heintzelman said. She was good at relating to people. “She had a good way of talking to people,” he said. “That is something that is not just learned, but it is who you are and part of your personality.

“She wasn’t judgmental of people. She just did what needed to be done. She gathered all the facts and presented it to the courts.”

Hix’s police work will be missed by many residents, too, Heintzelman said. “She touched so many people that throughout their entire lives they are always going to remember her,” he said. “She helped a lot of people through some trying times.”

Contact Mason W. Canales at ​ or (254) 501-7474

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