Keeping up with the rapidly increasing number of Tricare beneficiaries who most often turn to a laptop or cellphone when they have questions, walk-in service at the Carl R. Darnall Army Medical Center Tricare Service Center will no longer be available as of April 1.
Instead, Darnall patients have a wide variety of secure, electronic customer service options available through www.tricare.mil.
When walk-in service ends, beneficiaries who want get personal assistance can call Humana Military at 800-444-5445 from 8 a.m. to 6 p.m. Monday through Friday or go to www.humana-military.com for enrollment and benefit help.
All health care, pharmacy, dental and claims contact information is at www.tricare.mil/contactus. Beneficiaries can get 24/7 benefit information at www.tricare.mil, and make enrollment and primary care changes at www.tricare.mil/enrollment.