Killeen parents are becoming more involved in their children’s education, according to the results of an annual survey conducted by the Killeen Independent School District.

The district presented the results of its annual parent satisfaction survey to members of the Board of Trustees on Tuesday night.

A total of 428 Killeen ISD parents representing 641 students participated in the survey, which was conducted in September 2012. About 38 percent of respondents were active-duty military.

“This has been an excellent year,” said Ed Mullen, who conducted the survey for the district. “We’ve been doing this for a decade, and it’s the best we’ve ever seen.”

According to data, parental participation and communication with schools has shown marked improvement. More than 68 percent of the parents surveyed said they contacted their child’s school by telephone, and nearly all survey participants said they visited their child’s school in the last six months.

The data also reveal that two-thirds of those campus visits were for normal parent-teacher conferences, and just one-third were to address a problem or issue at school. That number is down from 44 percent of “issue-” related visits last year.

“Parents are engaged with their schools,” Mullen said. “They frequently call, visit campuses and get in touch with school administrators.”

While the report characterized the survey results as an indication that parents were “overwhelmingly content” with their schools, it also addressed some concerns raised by participants.

Of the variety of issues raised by parents, improving communications with educators was near the top of the list.

“Parent-teacher communications were by far the most prevalent topics,” the report Mullen presented to the board stated. “In broad terms, these were appeals for more opportunities to discuss student progress with teachers.”

Other issues raised by survey participants this year included calls to enforce discipline consistently, concerns about class size, and requests for more science and math classes.

Killeen ISD Superintendent Robert Muller said he believed the survey results were positive overall, but acknowledged there was room for improvement.

“I think it is good news, and I think parents are pleased,” Muller said. “But we still have some work to do.”

The survey was conducted via telephone and two focus groups. Participants were selected randomly, with their numbers randomized by campus, school level and ZIP code.

Mullen said the total number of participants provides a 95 percent confidence that the survey sample size represents the total population of Killeen ISD.

By The Numbers: KISD Parent Survey

  • 428 Parents contacted.
  • 152 of those parents were active duty military.
  • 405 surveys completed.
  • 71 percent of families surveyed have lived in the district for more than 3 years.
  • 60 percent offered positive responses about the district.
  • 7 percent expressed “unhappy relationships” with their schools.

Contact Chris McGuinness at or (254) 501-7568. Follow him on Twitter at ChrismKDH.

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