The Central Texas Council of Governments has announced that its Text to 9-1-1 service is now available in Bell County. Text to 9-1-1 allows people who are unable to make a voice call to send a text to request emergency services.

The texts are sent as normal messages, with 911 in the recipient field. Once the text is sent, the 9-1-1 system will send an automated message asking the individual for the address of the emergency. This opens the text session between 9-1-1 and the individual needing emergency services.

It is important to remember that text to 9-1-1 services should only be used in an emergency situation when the sender is unable to speak, the CTCOG said in a Friday press release. Examples include if the person is deaf, hard-of-hearing, speech impaired, or when speaking out loud would put the individual in danger, such as in an abduction, active shooter or domestic abuse situation.

When texting 9-1-1, the sender needs to know the exact location and the nature of the emergency. 

Currently, Text-to-9-1-1 is only available with the four major wireless carriers: AT&T, Sprint, T-Mobile and Verizon Wireless™.

For more information about Text-to-9-1-1, please contact Becky Cooley at 254-770-2378 or

You can also visit the COG’s website at

(0) comments

Welcome to the discussion.

Keep it Clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
Don't Threaten. Threats of harming another person will not be tolerated.
Be Truthful. Don't knowingly lie about anyone or anything.
Be Nice. No racism, sexism or any sort of -ism that is degrading to another person.
Be Proactive. Use the 'Report' link on each comment to let us know of abusive posts.
Share with Us. We'd love to hear eyewitness accounts, the history behind an article.