Oncor, an electric delivery company, launched a new alert service earlier this year that provides power outage information in a selected area, as well as updates regarding the outage.
Customers can still call 1-888-313-4747 to report an outage, but upon registering for the service, they could possibly avoid calling to report outages or to get outage updates.
The tool is available for the entire Oncor system from north to Dallas, south to Round Rock, west to Midland and east to Lufkin.
My Oncor Alerts allows customers to get a text, email or phone call with updates from Oncor in English and Spanish.
Commercials aired by Oncor depict the alert being sent during a storm, and then another alert notifying the customer when power is restored.
To sign up for the app, click here, and enter the last seven number of your ESI ID or your phone number and ZIP code. Then confirm your location for service and choose your preferred alert method of email, text or phone call.