To the Editor:
Retired Col. Handy’s information was (bad) news to me (Letters, Dec. 9 KDH).
I joined Express Scripts last year. I thought it would be easy ... NOT.
They refused to fill a prescription I have taken for a few years with great success.
“They” told my doctor (a respected specialist) to try something else. (He said no; I got it at Darnall Army Medical Center with no problem.)
To the best of my knowledge, “they” never read my medical file; someone just wanted to save money.
It was expensive ... but “they” should have known that it was going generic shortly after they refused to fill the prescription.
Also, Express Scripts is a misnomer ... it takes about 10 days from refill date to the mailbox.
You need a computer to keep track; many other inconveniences.
I have slowly but surely removed my prescriptions from Express Scripts. It may cost me more, but it is worth it to deal with a pharmacist I can look in the eye.