To the Editor:

Re: Spectrum cable service

In order to view past television episodes on which are not available through On-Demand, one must log in using one’s cable provider. Our new Spectrum is not listed as a provider; thus, one cannot view past episodes from the internet. When I live-chatted with a Spectrum rep, the bottom line was “I have forwarded this information to our management team,” so no resolution is at hand.

One service Time-Warner previously offered has now been cut by Spectrum. What other services will we lose in the future?

Many thanks.

Joseph Hogan

Harker Heights

(2) comments

Heights Teacher

The user interface for the remote has also been "upgraded", and not for the better. Searching/surfing channels is a pain now. And try to go onto the Spectrum website to voice your concerns. There is no user feedback email link.

Dr Strangelove

Got rid of SAT & Cable TV years ago hooked up my antenna I live in Killeen and I get 23 free channels. I have Spectrum for Internet I subscribe to Hulu & Netflix and watch what I want to watch not a bunch of cable channels I’ll never watch.

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